Top 5 Ways to Fix Adobe PDF Bookmarks Scrolling Not Working

Adobe Acrobat Reader is a well-known PDF editor that’s often used to edit, view, rotate, split, compress, encrypt, convert PDFs, etc. This software has experienced lots of updates since its release. However, users always encounter different issues with each update, such as Acrobat not launching after Win11 24H2, Acrobat very slow, Adobe prints PDF to Notepad error, and the one discussed in the post.

Many users reported that they can’t scroll PDF bookmarks with Adobe Acrobat. The following is one of the reports from the Adobe community.

PDF bookmarks scrolling not working. As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Is there a fix for this?https://community.adobe.com/t5/acrobat-discussions/bookmarks-scrolling-not-working/td-p/14684140

Why PDF Bookmarks Won’t Scroll on Adobe Acrobat

According to user reports, the PDF bookmarks scrolling not working issue mainly occurs after updating Adobe Acrobat to certain versions. The problem can be caused by some possible reasons, including a bug or glitch in Acrobat, disabled scrolling, and the program itself.

How to Fix Adobe PDF Bookmarks Scrolling Not Working

How to fix Adobe bookmarks scrolling not working on Windows 10/11? There are 5 feasible solutions according to the analysis of user reports. Let’s try them in order until the problem gets solved.

Fix 1. Use an Alternative to Scroll Bookmarks in PDF

Adobe Acrobat received many negative comments due to various issues, especially after releasing updated versions. If it is urgent for you to deal with PDF bookmarks, I highly recommend that you use an Acrobat alternative – MiniTool PDF Editor. It can delete/add bookmarks to PDF, scroll PDF bookmarks, print bookmarks in PDF, and so on.

MiniTool PDF EditorClick to Download100%Clean & Safe

Step 1. Open your desired PDF with MiniTool PDF Editor.

Step 2. Click on the Bookmark icon from the left navigation bar or press the Alt + B keys to open the bookmark menu of the PDF.

Step 3. Now, you can scroll down and up bookmarks using the mouse wheel. Also, you can do other works, such as “add/delete/move/clear bookmarks”, “add sub-bookmarks”, “change bookmark color”, etc.

Fix 2. Enable Scrolling on Adobe Acrobat

If the scrolling option is disabled, the PDF bookmarks won’t scroll on Adobe Acrobat. So, make sure you enable scrolling. To do that, open the PDF with Adobe Acrobat, click the Menu icon at the top left corner, select View > Page display, and click the Enable scrolling option.

Fix 3. Disable the New Acrobat Reader

As discussed above, the Adobe bookmarks scrolling not working issue mainly happens on the latest updated version. So, you can try reverting to the previous version if possible. If not, you can block the update by disabling the new Acrobat reader.  

In the main interface of Acrobat, click Menu, select Disable new Acrobat Reader, and restart it to see if the Acrobat bookmarks scrolling not working on PDF problem is fixed.

Fix 4. Update Adobe Acrobat

According to user reports, they can’t scroll PDF bookmarks on certain versions. Adobe released the patch to fix the bug in the Acrobat Windows version 24.002.20895. Here you can try updating to the version. To do this work, click the Menu icon and select Help > Check for updates. Then wait for the update to be automatically applied.

Fix 5. Reinstall the Program

If none of the above methods fix the “Acrobat bookmarks scrolling not working on PDF” issue, you may need to completely reinstall the app. Right-click the Start menu, select App and Features, select Adobe Acrobat, and click on Uninstall. Once uninstalled, delete all files related to the program and redownload Acrobat from its official website.

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Wrapping Things Up

How to fix it if PDF bookmarks won’t scroll on Adobe Acrobat? I highly recommend you use MiniTool PDF Editor, which can scroll/add/delete/change bookmarks on PDF easily. Of course, you can try these methods to fix Adobe bookmarks scrolling not working and share the post with other affected users.